Biometrics by Computop
Put a face to your customer.

With Computop‘s biometric-based authentication solution, your customers will enjoy unlimited usability in your online shop – fully compliant with SCA requirements.

With Strong Customer Authentication (SCA) coming into effect in September 2019, many experts fear that the user experience in online shopping will be severely affected. However, there is no reason to be afraid of the second factor: if used correctly, it can even improve the shopping experience for customers.


Biometrics by Computop - Your advantages at a glance:

 

Maximum user-friendliness for shopping apps and browser-based online shops.

Our solution enables your buyers to conveniently register and log in to your shop - simply and securely by fingerprint, face scan or voice recognition. Forgotten Passwords and their time-consuming input will belong to the past.

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Secure customer authentication.

If applied correctly, biometric authentication provides better protection than passwords. The technical process of our solution is FIDO-certified and meets the highest security standards for data transmission - the biometrics-based authentication data never leaves the user's end device.

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Maximum comfort in the checkout process

Using Biometrics by Computop saves your buyers additional security checks when paying by credit card. A one-time authentication when logging in to the app or when triggering the payment process is sufficient.

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Identity checks via biometrics

What is biometrics?

Biometric information encompasses all traits that are physically inherent in an individual and enable a distinct identification.

How are biometric identifiers analysed and processed?

With the hardware components camera, microphone and fingerprint sensor as well as appropriate software, all mobile devices today are equipped with the necessary technical prerequisites to carry out an analysis of body characteristics. Desktop PCs can also be quickly and inexpensively retrofitted with the relevant hardware and are therefore also suitable for the process.


How can I employ the solution in my e-commerce channels?

Biometrics by Computup facilitates the customer’s registration and login process for your mobile apps and browser-based shops.

Your buyers no longer need passwords to access the customer area of your store. Already in the registration process the customer can determine how he wants to identify himself in your shop - by face recognition, fingerprint or voice recognition. The option of depositing a PIN is also available.

Fast and frictionless checkout for your customers.

Even with the new 3D Secure 2.0 process for online credit card payments, it may happen that your customers are asked to provide additional TANs or other security information.

Thanks to the FIDO-compliant architecture of our solution, Biometrics by Computop will make it possible in the future to use the biometric authentication of your buyers as a "second factor" according to the new SCA requirements.

Your buyers thus enjoy a check-out process without any friction or interruptions: The one-time identification of the customer during the login or payment process is sufficient.


How is security ensured in the handling of biometric data?

 

FIDO-certified solution

The system architecture of Biometrics by Computop is FIDO-certified, meeting the latest technical requirements for authentication methods that use biometrics as a distinguishing feature.

FIDO (Fast Identity Online) is an international industry association that has defined the worldwide standards for biometrics-based identification of online users. By issuing certificates, FIDO consistently monitors compliance with these standards - to ensure the same level of security, usability and system compatibility for users and providers of online services worldwide.

No storage of biometric data.

Users of our solution benefit from a simple and reliable biometrics-based identification process. Nevertheless, biometric data is not collected and stored at any time. How does it work?

During each authentication process, the biometric image (fingerprint, voice, face) recorded by the user device is immediately made unrecognizable by converting it into a hash value. Since the generated hash value can neither be converted back into the original image nor used within other systems, it is worthless for data thieves and other third parties.

 

Security architecture of Biometris by Computop


We are happy to answer your questions

Take advantage of Computop's world-leading payment platform. Together we will take your e-commerce business to the next level.

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