About Computop

Computop is a leading international Payment Service Provider that enables merchants and white label customers to process global multichannel payments. Computop’s state of the art and wholly owned payment platform Computop Paygate offers seamless solutions for mobile, online and in store payment transactions. All transactions processed by Computop Paygate are secure as our platform is PCI certified.

Computop offers a global payment management solution that is connected to over 350 payment methods and acquirer connections worldwide, customizable fraud prevention, tokenization and other value added services like currency conversion and debt management that result in secure transaction processing and higher conversion rates.

Paygate is scalable and favoured by merchants in the travel, gaming, gambling, digital, hospitality, and the retail industry. Prebuilt payment and fraud management integration cartridges or modules are available for leading ERP and shop system solutions including demandware, hybris, intershop, Magento, and IBM Websphere.

Founded in 1997, Computop is a global player for the 21st century. Headquartered in Bamberg, Germany, the company has sales operations in New York, London, and Shanghai. Computop is trusted by the largest global brands worldwide including Samsung, The Otto Group, C&A, Fossil, Metro Cash & Carry, and Swarovski.

Computop – The Payment People

Computop was founded in 1997 by Ralf Gladis and Frank Arnoldt in Bamberg, Germany. They continue to manage and own the company successfully as directors. In 2010, Computop appointed Stephan Kück to develop and manage the German and European entity.


Computop in facts and figures

Founded: 1997
Management: Frank Arnoldt
(Founding Director)

Ralf Gladis
(Founding Director)

Stephan Kück
Computop Headquarters: Bamberg
International sales offices: Frankfurt
New York
Selected industry sectors: Digital Goods
Public Sector
Transaction volumes: Payment transactions, worth USD 34 billion in 2018
Associations & alliances: ehi

Trusted Shops

Awards: CNP Award – Best CNP Program Outside the US,
Customer Choice(Mai 2014)

Guandong E-Business Association Award - Extremely Valuable Cross-Border Ecommerce Award (2015)

PCI-certified security with Computop

Computop Paygate meets the strict security requirements of Visa and MasterCard, in accordance with the Payment Card Industry Data Security Standard (PCI DSS) and the PCI Point-to-Point Encryption (P2PE) standard for secure POS and mPOS solutions. Computop is the first certified P2PE Solution Provider in Germany and number 14 worldwide. Both PCI certificates are evidence are evidence of Computop's technical and organisational security. Computop customers benefit both from a secure payment platform and an array of solutions that reduce time-consuming and costly PCI certification requirements.

PCI certification is relevant to all merchants that accept, redirect or store credit card data via their online shop, call centre or physical store. In addition to annually recurring costs, certification also require an estimated 10-50 man-hours. Certification also means purchasing new hardware or software.

Paygate payment solutions offer PCI solutions. Computop payment forms allow customers send their credit card data not to the shop but directly to Paygate, which informs the merchant of the payment outcome. Data is stored and processed only on Paygate’s certified payment platform. Computop's Corporate PayPage can be tailored to the merchant’s own individual corporate design via XML/XSLT.

Computop offers tokenization, or pseudo-card numbers (PCN), which allows merchants to offer recurring customers “one-click-shopping”. A PCN or Token masks the real credit card information and acts as a substitute to the customer’s credit card number. Merchants are able to offer repeat customers to store their credit card information securely and compliantly and reduce their checkout process and time. The recurring customer does not need to keep re-entering their credit card information. The last three digits of the PCN are identical to the actual card number so repeat customers can easily select the card they want to use from several credit cards.