To further strengthen our team and the expansion of the activities we are looking for a qualified

Technical Support Manager / Mandarin (m/w)
based in Bamberg, Berlin, Frankfurt, Hamburg or Munich

We offer

  • Premium working equipment, which can also be used for private purposes
  • Company Bonus scheme
  • Flatrate for coffee, tea and softdrinks
  • Access to a comprehensive Training Programme
  • Friendly and dynamic company environment


Your Tasks

  • Providing assistance to address fraud and operational issues
  • Technical Consulting and educating merchants on International Payments Methods (via phone, Email, occasionally onsite)
  • Analyze and solve technical issues in coordination with our development team (3er level)
  • Configuration and Testing of merchant integrations


Your skills

  • Educated to degree level; several years’ experience working with Payments or Financial Services
  • Experience in technical customer service
  • Ability to understand complex technical situations and explain these in a non-technical manner
  • Customer-Service experience as well as an openminded and communicative personality
  • Team player, Hands-on attitude to problem solving
  • Interested in payments trends and motivated to develop existing payment knowledge 
  • Fluent in Mandarin and very good English-skills (verbal and written form), German language skills are a plus


If you are interested, please send us your application and stating the job code 0118B by email.

Your contact:
Alexandra Kurtz
Email: jobs(at)
Phone: +49 951 98009-171